Reference

How Your taksi88 Account Works

These terms set out what you agree to when you open and use a taksi88 account, including how deposits, withdrawals, and game access are handled. Access to our platform depends on local law and is available only where eligible under your region's rules.

Account eligibility termsDANA, OVO, GoPay deposit rulesWithdrawal conditionsAccount suspension policyJurisdiction-dependent access

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HOW WE HANDLE THIS

Policy Handling and Account Security

We apply these terms consistently across every account. Here is how we manage the four areas that matter most to you — data, security, access, and how to request a change.

Account Data Handling We collect only the data needed to verify your account, process DANA, OVO, or GoPay transactions, and meet our regional compliance obligations. We do not sell your data to third parties.

Login and Session Security Each login session requires OTP verification sent to your registered mobile number. If your device or number changes, account access triggers an additional identity check before the session opens.

Data Retention Period Account records, including transaction history for DANA, OVO, and GoPay payments, are retained for the period required by our operating obligations. Closed accounts are not immediately purged.

Requesting Account Changes To update registered details — wallet number, email, or phone — contact support with your account ID and a clear description of the change. We verify identity before applying any update.

What These Terms Actually Cover

taksi88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create a taksi88 account, you accept these terms in full — including how we process deposits made through DANA, OVO, and GoPay, how withdrawal requests are reviewed, and what activity is permitted inside the lobby. Each account is personal and non-transferable; sharing credentials or

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running more than one account on the same device is a breach of these terms. We may suspend or close an account if activity contradicts these conditions, and any pending balance will be reviewed before release. These terms also cover how we handle disputed transactions: if
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a DANA or OVO deposit does not reach your account balance within the expected window, the correct path is to contact our support team with your transaction reference — we will trace it against the payment rail record. GoPay transfers follow the same process. Game participation,
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including slots, live casino tables, and crash games, is subject to the individual game rules published by each provider. Our platform makes those rules visible in the game interface where the provider exposes them. Availability of any feature on the platform depends on local law and
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the eligible region you access from. Players in Palembang and other parts of Indonesia should confirm that access is permitted under applicable local regulation before creating an account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account status, payment dispute, or access eligibility, our support team handles those queries directly. Bring your account ID and transaction reference when contacting us — it speeds up every case.

Team online

Live Chat

Open the live chat window from any page on the site. Quote your account ID and the specific term or transaction you want to query for the fastest resolution.

Email Support

Send detailed account or terms queries to our support email. Attach your DANA, OVO, or GoPay transaction reference so we can pull the payment record immediately.

Account Help Centre

The FAQ Security Help section inside your account covers common terms questions — from withdrawal holds to account suspension steps — without needing to contact the team.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to real account situations — from deposit disputes to account access and suspension queries.

No. Each person may hold only one account. Duplicate accounts on the same device or under the same identity breach these terms and may result in both accounts being suspended.

Contact support with your DANA transaction reference and the time of transfer. We trace the payment against the rail record and resolve confirmed deposits to your balance directly.

We may update these terms when platform or regulatory conditions require it. Continued use of your account after a published update means you accept the revised terms.

If your account is suspended, any pending withdrawal via OVO or GoPay is held for review. Our team assesses the balance against the terms before releasing or returning funds.

Send a data request through the support email with your account ID. We will provide your transaction history covering DANA, OVO, and GoPay activity for the retention period on record.

Yes. Access to live casino tables, slots, and our sportsbook depends on local law and the eligible region you access from. We recommend confirming this before using the platform.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How Your taksi88 Account Works

Policy Handling and Account Security

Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About These Terms

01 Can I hold more than one taksi88 account?

02 What happens if my DANA deposit does not show in my balance?

03 Do these terms change, and will I be notified?

04 What does account suspension mean for my pending withdrawal?

05 How do I request a copy of my account or transaction data?

06 Does access to all games depend on where I am in Indonesia?

Terms & Conditions

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